Planned Maintenance In Progress
UKG (Kronos) maintenancePlanned Maintenance

Description

Ultimate Kronos Group (UKG) will undergo planned firewall testing on Friday-Saturday, September 30-October 1, 2022, from 10:00 p.m. to 2:00 a.m. UKG Workforce Central and UKG Acuity+ applications may experience a brief interruption of less than a minute. Should a disconnect occur, time clocks will still record punches, which will be transmitted to UKG once connections are reestablished. If you have questions, your local IT support staff may be able to assist, or you may contact your respective help desk: UIT Help Desk (801-581-4000) or ITS Service Desk (801-587-6000).

Components

UKG (Ultimate Kronos Group)

Schedule

September 30, 2022 10:00PM - October 1, 2022 2:00AM MDT



September 30, 2022 10:00PM MDT
[Update] Scheduled maintenance is starting.

Canvas




Operational

CIS, Peoplesoft




Operational

UKG (Ultimate Kronos Group)




Planned Maintenance

Network Availability




Operational

UBox




Operational

UMail




Operational

University of Utah Home Page




Operational

Voice Systems




Operational

Zoom




Operational

Other Services




Operational

External Services

8

Upcoming Maintenances

Scheduled Maintenance

Schedule

October 2, 2022 12:30AM - 4:30AM MDT

Components

Canvas, CIS, Peoplesoft, UKG (Ultimate Kronos Group), Network Availability, UBox, UMail, University of Utah Home Page, Voice Systems, Zoom, Other Services

Description

During planned maintenance on Sunday, October 2, 2022, from 12:30 a.m. to 4:30 a.m., several University of Utah IT services, applications, and websites will be unavailable for up to four hours. These include, but are not limited, to: University of Utah • Campus Information Services (CIS) • Duo Security two-factor authentication (2FA) • VPN • Central authentication service (CAS) • Office 365 applications, e.g., Microsoft Word, Excel, PowerPoint, and Teams • PeopleSoft and associated web applications • Ultimate Kronos Group (UKG) and UKG Acuity+ (time clocks will still record punches) • UMail • utah.edu and other university websites hosted at the DDC • Voice (telephone) services • ServiceNow (users logged in prior to maintenance should not lose connectivity) University of Utah Health • Carson Tahoe Health • Epic • Pulse • Real time location systems (RTLS) • Telehealth videoconferencing services Cognizant administrators of systems potentially impacted by this maintenance event are being contacted separately. If you have questions, your local IT support staff may be able to assist, or you may contact your respective help desk: UIT Help Desk (801-581-4000) or ITS Service Desk (801-587-6000).
Web server maintenancePlanned Maintenance

Schedule

October 5, 2022 5:00AM - 7:00AM MDT

Components

Other Services

Description

UIT will conduct scheduled web server maintenance on Wednesday, October 5, 2022 from 5:00 a.m. - 7:00 a.m. During the maintenance window, affected websites may be unavailable for part of the time period, depending on needed patches. Typically, downtime is a few seconds to a few minutes. Affected website list, in Box (authentication is required): https://uofu.box.com/s/h4o3ph2xiggegkduhfrbeaoqpmlbd7to
vCenter maintenancePlanned Maintenance

Schedule

October 5, 2022 8:00PM - 12:00AM MDT

Components

Other Services

Description

UIT will perform a life cycle upgrade of VMware vCenter server management software on Wednesday, October 5, 2022, from 8:00 p.m. to 12:00 a.m. Access to vCenter will be unavailable for the duration of the planned maintenance event. Access to virtual machines (VMs) will still be available, and VMs should continue to function as expected. If you have questions, please contact your respective help desk: UIT Help Desk (801-581-4000) or ITS Service Desk (801-587-6000).
Web server maintenancePlanned Maintenance

Schedule

October 12, 2022 7:00PM - 9:00PM MDT

Components

Other Services

Description

UIT will conduct scheduled web server maintenance on Wednesday, October 12, 2022 from 7:00 p.m. - 9:00 p.m. During the maintenance window, affected websites may be unavailable for part of the time period, depending on needed patches. Typically, downtime is a few seconds to a few minutes. Affected website list, in Box (authentication is required): https://uofu.box.com/s/h4o3ph2xiggegkduhfrbeaoqpmlbd7to
Web server maintenancePlanned Maintenance

Schedule

November 2, 2022 5:00AM - 7:00AM MDT

Components

Other Services

Description

UIT will conduct scheduled web server maintenance on Wednesday, November 2, 2022 from 5:00 a.m. - 7:00 a.m. During the maintenance window, affected websites may be unavailable for part of the time period, depending on needed patches. Typically, downtime is a few seconds to a few minutes. Affected website list, in Box (authentication is required): https://uofu.box.com/s/h4o3ph2xiggegkduhfrbeaoqpmlbd7to
Web server maintenancePlanned Maintenance

Schedule

November 9, 2022 7:00PM - 9:00PM MST

Components

Other Services

Description

UIT will conduct scheduled web server maintenance on Wednesday, November 9, 2022 from 7:00 p.m. - 9:00 p.m. During the maintenance window, affected websites may be unavailable for part of the time period, depending on needed patches. Typically, downtime is a few seconds to a few minutes. Affected website list, in Box (authentication is required): https://uofu.box.com/s/h4o3ph2xiggegkduhfrbeaoqpmlbd7to
Web server maintenancePlanned Maintenance

Schedule

December 7, 2022 7:00AM - 9:00AM MST

Components

Other Services

Description

UIT will conduct scheduled web server maintenance on Wednesday, December 7, 2022 from 5:00 a.m. - 7:00 a.m. During the maintenance window, affected websites may be unavailable for part of the time period, depending on needed patches. Typically, downtime is a few seconds to a few minutes. Affected website list, in Box (authentication is required): https://uofu.box.com/s/h4o3ph2xiggegkduhfrbeaoqpmlbd7to
Web server maintenancePlanned Maintenance

Schedule

December 14, 2022 7:00PM - 9:00PM MST

Components

Other Services

Description

UIT will conduct scheduled web server maintenance on Wednesday, December 14, 2022 from 7:00 p.m. - 9:00 p.m. During the maintenance window, affected websites may be unavailable for part of the time period, depending on needed patches. Typically, downtime is a few seconds to a few minutes. Affected website list, in Box (authentication is required): https://uofu.box.com/s/h4o3ph2xiggegkduhfrbeaoqpmlbd7to