University of Utah IT Services
Active Incident
Service InterruptionOperational

Incident Status

Operational

Components

Network Availability


April 16, 2019 10:22AM MDT
[Identified] A fiber cut in downtown SLC this morning affected some university IT services including some instructional and student IT services. A workaround is in place and services are gradually being restored.

Canvas




Operational

CIS, Peoplesoft




Operational

Citrix




Operational

Epic




Operational

Kronos




Operational

Network Availability




Operational

Pulse




Operational

UBox




Operational

UMail




Operational

University of Utah Home Page




Operational

Voice Systems




Operational

Other Services




Operational

External Services

GitHub

Google Search

Twitter

YouTube

5

Upcoming Maintenances

Scheduled Maintenance

Kronos maintenancePlanned Maintenance

Schedule

June 21, 2019 10:00PM - June 22, 2019 4:00AM MDT

Components

Kronos

Description

Kronos will undergo planned maintenance on Friday-Saturday, June 21-22, 2019, from 10:00 p.m. - 4:00 a.m. The system will be unavailable during part or all of the maintenance period. Time clocks will still record punches, which will be transmitted to Kronos once server connections are re-established. If you have questions, your local IT support staff may be able to assist, or you may contact your respective help desk: UIT Help Desk at 801-581-4000, option 1; ITS Service Desk at 801-587-6000.
UIT web server maintenancePlanned Maintenance

Schedule

July 3, 2019 5:00AM - 7:00AM MDT

Components

Other Services

Description

UIT will conduct maintenance on its web servers on the first two Wednesdays of each month. During any given maintenance window, affected sites may be unavailable for part or all of the time period, depending on needed patches. Affected websites: it.utah.edu/_downloads/UIT_SPS_sites.pdf If a site undergoes maintenance on the first Wednesday of the month, it’s unlikely that it will undergo maintenance on the second Wednesday of the month. If it’s not maintained the first Wednesday, it will likely undergo maintenance the second Wednesday. When sites are undergoing maintenance, site administrators will not be able to update or access the site and end users will not be able to view/interact with the site. To receive emailed notifications for web server maintenance events, send an email to sympa@lists.utah.edu with the following subject line: subscribe cws-notify If you have questions, please contact the UIT Help Desk at 801-581-4000 option 1 or helpdesk@utah.edu.
UIT web server maintenancePlanned Maintenance

Schedule

July 10, 2019 7:00PM - 9:00PM MDT

Components

Other Services

Description

UIT will conduct maintenance on its web servers on the first two Wednesdays of each month. During any given maintenance window, affected sites may be unavailable for part or all of the time period, depending on needed patches. Affected websites: it.utah.edu/_downloads/UIT_SPS_sites.pdf If a site undergoes maintenance on the first Wednesday of the month, it’s unlikely that it will undergo maintenance on the second Wednesday of the month. If it’s not maintained the first Wednesday, it will likely undergo maintenance the second Wednesday. When sites are undergoing maintenance, site administrators will not be able to update or access the site and end users will not be able to view/interact with the site. To receive emailed notifications for web server maintenance events, send an email to sympa@lists.utah.edu with the following subject line: subscribe cws-notify If you have questions, please contact the UIT Help Desk at 801-581-4000 option 1 or helpdesk@utah.edu.
UIT web server maintenancePlanned Maintenance

Schedule

August 7, 2019 5:00AM - 7:00AM MDT

Components

Other Services

Description

UIT will conduct maintenance on its web servers on the first two Wednesdays of each month. During any given maintenance window, affected sites may be unavailable for part or all of the time period, depending on needed patches. Affected websites: it.utah.edu/_downloads/UIT_SPS_sites.pdf If a site undergoes maintenance on the first Wednesday of the month, it’s unlikely that it will undergo maintenance on the second Wednesday of the month. If it’s not maintained the first Wednesday, it will likely undergo maintenance the second Wednesday. When sites are undergoing maintenance, site administrators will not be able to update or access the site and end users will not be able to view/interact with the site. To receive emailed notifications for web server maintenance events, send an email to sympa@lists.utah.edu with the following subject line: subscribe cws-notify If you have questions, please contact the UIT Help Desk at 801-581-4000 option 1 or helpdesk@utah.edu.
UIT web server maintenancePlanned Maintenance

Schedule

August 14, 2019 7:00PM - 9:00PM MDT

Components

Other Services

Description

UIT will conduct maintenance on its web servers on the first two Wednesdays of each month. During any given maintenance window, affected sites may be unavailable for part or all of the time period, depending on needed patches. Affected websites: it.utah.edu/_downloads/UIT_SPS_sites.pdf If a site undergoes maintenance on the first Wednesday of the month, it’s unlikely that it will undergo maintenance on the second Wednesday of the month. If it’s not maintained the first Wednesday, it will likely undergo maintenance the second Wednesday. When sites are undergoing maintenance, site administrators will not be able to update or access the site and end users will not be able to view/interact with the site. To receive emailed notifications for web server maintenance events, send an email to sympa@lists.utah.edu with the following subject line: subscribe cws-notify If you have questions, please contact the UIT Help Desk at 801-581-4000 option 1 or helpdesk@utah.edu.