University of Utah IT Services
Active Incident
Umail Login LoopDegraded Performance

Incident Status

Degraded Performance

Components

UMail


January 12, 2022 1:13PM MST
[Investigating] Intermittent login loops are affecting some users. Please reach out to your service desk team to report this issue.
Kronos Cloud & Kronos Acuity+Service Disruption

Incident Status

Service Disruption

Components

UKG (Ultimate Kronos Group)


December 11, 2021 7:22PM MST
[Investigating] Kronos Cloud/ time keeping and Acuity+ is unavailable. We will update you as more information becomes available. If you have any questions, please contact your designated help desk. Campus Help Desk: 801-581-4000. Hospital Service Desk: 801-587-6000. ANC team has reached out to UKG team and no ETR at this time.

December 17, 2021 8:37AM MST
[Investigating] Update: For more information about the UKG outage and service impacts, please visit https://attheu.utah.edu/facultystaff/kronos-service-outage-and-impacts/.

Canvas




Operational

CIS, Peoplesoft




Operational

UKG (Ultimate Kronos Group)




Service Disruption

Network Availability




Operational

UBox




Operational

UMail




Operational

University of Utah Home Page




Operational

Voice Systems




Operational

Zoom




Operational

Other Services




Service Disruption

External Services

AWS CloudFront

AWS EC2

AWS Route 53

AWS S3

Amazon Product

Amazon Web Services

Azure

Box

Cloudflare

DocuSign

Duo

Google Cloud

Instructure (Canvas)

Kaltura

MS Office365

Salesforce

Status.io

WebEx

Zoom

0

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