Active Incident
UMail delayDegraded Performance

Incident Status

Degraded Performance

Components

UMail



May 16, 2024 3:52PM MDT
[Investigating] UMail is delayed. Teams have been engaged.
Intermittent CIS log in issuesPartial Service Disruption

Incident Status

Partial Service Disruption

Components

CIS, Peoplesoft



May 3, 2024 10:38AM MDT
[Identified] UIT is currently investigating reports of intermittent errors when logging into CIS. No ETR. If you have any questions, please contact your designated help desk. Campus Help Desk: 801-581-4000. Hospital Service Desk: 801-587-6000.

May 3, 2024 10:57AM MDT
[Identified] Services are degraded for CIS.

May 7, 2024 1:25PM MDT
[Monitoring] UIT continues to monitor CIS and VPN for slowness or errors. No ETR. If you have any questions, please contact your designated help desk. Campus Help Desk: 801-581-4000. Hospital Service Desk: 801-587-6000.

Canvas




Operational

CIS, Peoplesoft




Partial Service Disruption

UKG (Ultimate Kronos Group)




Operational

Network Availability




Operational

VPN




Operational

UBox




Operational

UMail




Degraded Performance

University of Utah Home Page




Operational

Voice Systems




Operational

Zoom




Operational

Other Services




Operational

Microsoft Teams




Operational

External Services

14

Upcoming Maintenances

Scheduled Maintenance

Web server maintenancePlanned Maintenance

Schedule

June 3, 2024 5:00AM - 7:00AM MDT

Components

Other Services

Description

UIT will conduct scheduled web server maintenance on Wednesday, April 8, 2024, from 5:00 a.m. - 7:00 a.m. Maintenance notes: • Schedule: First Wednesday of each month from 5:00 a.m. – 7:00 a.m.; second Wednesday of each month from 7:00 p.m. – 9:00 p.m. • During any given maintenance window your site may be unavailable for part of the time period, depending on needed patches. Typically, downtime is a few seconds to a few minutes. • If your site's server undergoes maintenance on the first Wednesday of the month, it’s unlikely that it will undergo maintenance on the second Wednesday of the month. If it’s not maintained the first Wednesday, it will likely undergo maintenance the second Wednesday. • When your site's server is undergoing maintenance, site admins will not be able to update or access the site and end users will not be able to view/interact with the site. • Affected website list, in Box (authentication is required): https://uofu.box.com/s/h4o3ph2xiggegkduhfrbeaoqpmlbd7to
Web server maintenancePlanned Maintenance

Schedule

June 12, 2024 7:00PM - 9:00PM MDT

Components

Other Services

Description

UIT will conduct scheduled web server maintenance on Wednesday, June 12, 2024, from 7:00 p.m. - 9:00 p.m. Maintenance notes: • Schedule: First Wednesday of each month from 5:00 a.m. – 7:00 a.m.; second Wednesday of each month from 7:00 p.m. – 9:00 p.m. • During any given maintenance window your site may be unavailable for part of the time period, depending on needed patches. Typically, downtime is a few seconds to a few minutes. • If your site's server undergoes maintenance on the first Wednesday of the month, it’s unlikely that it will undergo maintenance on the second Wednesday of the month. If it’s not maintained the first Wednesday, it will likely undergo maintenance the second Wednesday. • When your site's server is undergoing maintenance, site admins will not be able to update or access the site and end users will not be able to view/interact with the site. • Affected website list, in Box (authentication is required): https://uofu.box.com/s/h4o3ph2xiggegkduhfrbeaoqpmlbd7to
Web server maintenancePlanned Maintenance

Schedule

July 3, 2024 5:00AM - 7:00AM MDT

Components

Other Services

Description

UIT will conduct scheduled web server maintenance on Wednesday, July 3, 2024, from 5:00 a.m. - 7:00 a.m. Maintenance notes: • Schedule: First Wednesday of each month from 5:00 a.m. – 7:00 a.m.; second Wednesday of each month from 7:00 p.m. – 9:00 p.m. • During any given maintenance window your site may be unavailable for part of the time period, depending on needed patches. Typically, downtime is a few seconds to a few minutes. • If your site's server undergoes maintenance on the first Wednesday of the month, it’s unlikely that it will undergo maintenance on the second Wednesday of the month. If it’s not maintained the first Wednesday, it will likely undergo maintenance the second Wednesday. • When your site's server is undergoing maintenance, site admins will not be able to update or access the site and end users will not be able to view/interact with the site. • Affected website list, in Box (authentication is required): https://uofu.box.com/s/h4o3ph2xiggegkduhfrbeaoqpmlbd7to
Web server maintenancePlanned Maintenance

Schedule

July 10, 2024 7:00PM - 9:00PM MDT

Components

Other Services

Description

UIT will conduct scheduled web server maintenance on Wednesday, July 10, 2024, from 7:00 p.m. - 9:00 p.m. Maintenance notes: • Schedule: First Wednesday of each month from 5:00 a.m. – 7:00 a.m.; second Wednesday of each month from 7:00 p.m. – 9:00 p.m. • During any given maintenance window your site may be unavailable for part of the time period, depending on needed patches. Typically, downtime is a few seconds to a few minutes. • If your site's server undergoes maintenance on the first Wednesday of the month, it’s unlikely that it will undergo maintenance on the second Wednesday of the month. If it’s not maintained the first Wednesday, it will likely undergo maintenance the second Wednesday. • When your site's server is undergoing maintenance, site admins will not be able to update or access the site and end users will not be able to view/interact with the site. • Affected website list, in Box (authentication is required): https://uofu.box.com/s/h4o3ph2xiggegkduhfrbeaoqpmlbd7to
Web server maintenancePlanned Maintenance

Schedule

August 7, 2024 5:00AM - 7:00AM MDT

Components

Other Services

Description

UIT will conduct scheduled web server maintenance on Wednesday, August 7, 2024, from 5:00 a.m. - 7:00 a.m. Maintenance notes: • Schedule: First Wednesday of each month from 5:00 a.m. – 7:00 a.m.; second Wednesday of each month from 7:00 p.m. – 9:00 p.m. • During any given maintenance window your site may be unavailable for part of the time period, depending on needed patches. Typically, downtime is a few seconds to a few minutes. • If your site's server undergoes maintenance on the first Wednesday of the month, it’s unlikely that it will undergo maintenance on the second Wednesday of the month. If it’s not maintained the first Wednesday, it will likely undergo maintenance the second Wednesday. • When your site's server is undergoing maintenance, site admins will not be able to update or access the site and end users will not be able to view/interact with the site. • Affected website list, in Box (authentication is required): https://uofu.box.com/s/h4o3ph2xiggegkduhfrbeaoqpmlbd7to
Web server maintenancePlanned Maintenance

Schedule

August 14, 2024 7:00PM - 9:00PM MDT

Components

Other Services

Description

UIT will conduct scheduled web server maintenance on Wednesday, August 14, 2024, from 7:00 p.m. - 9:00 p.m. Maintenance notes: • Schedule: First Wednesday of each month from 5:00 a.m. – 7:00 a.m.; second Wednesday of each month from 7:00 p.m. – 9:00 p.m. • During any given maintenance window your site may be unavailable for part of the time period, depending on needed patches. Typically, downtime is a few seconds to a few minutes. • If your site's server undergoes maintenance on the first Wednesday of the month, it’s unlikely that it will undergo maintenance on the second Wednesday of the month. If it’s not maintained the first Wednesday, it will likely undergo maintenance the second Wednesday. • When your site's server is undergoing maintenance, site admins will not be able to update or access the site and end users will not be able to view/interact with the site. • Affected website list, in Box (authentication is required): https://uofu.box.com/s/h4o3ph2xiggegkduhfrbeaoqpmlbd7to
Web server maintenancePlanned Maintenance

Schedule

September 4, 2024 5:00AM - 7:00AM MDT

Components

Other Services

Description

UIT will conduct scheduled web server maintenance on Wednesday, September 4, 2024, from 5:00 a.m. - 7:00 a.m. Maintenance notes: • Schedule: First Wednesday of each month from 5:00 a.m. – 7:00 a.m.; second Wednesday of each month from 7:00 p.m. – 9:00 p.m. • During any given maintenance window your site may be unavailable for part of the time period, depending on needed patches. Typically, downtime is a few seconds to a few minutes. • If your site's server undergoes maintenance on the first Wednesday of the month, it’s unlikely that it will undergo maintenance on the second Wednesday of the month. If it’s not maintained the first Wednesday, it will likely undergo maintenance the second Wednesday. • When your site's server is undergoing maintenance, site admins will not be able to update or access the site and end users will not be able to view/interact with the site. • Affected website list, in Box (authentication is required): https://uofu.box.com/s/h4o3ph2xiggegkduhfrbeaoqpmlbd7to
Web server maintenancePlanned Maintenance

Schedule

September 11, 2024 7:00PM - 9:00PM MDT

Components

Other Services

Description

UIT will conduct scheduled web server maintenance on Wednesday, September 11, 2024, from 7:00 p.m. - 9:00 p.m. Maintenance notes: • Schedule: First Wednesday of each month from 5:00 a.m. – 7:00 a.m.; second Wednesday of each month from 7:00 p.m. – 9:00 p.m. • During any given maintenance window your site may be unavailable for part of the time period, depending on needed patches. Typically, downtime is a few seconds to a few minutes. • If your site's server undergoes maintenance on the first Wednesday of the month, it’s unlikely that it will undergo maintenance on the second Wednesday of the month. If it’s not maintained the first Wednesday, it will likely undergo maintenance the second Wednesday. • When your site's server is undergoing maintenance, site admins will not be able to update or access the site and end users will not be able to view/interact with the site. • Affected website list, in Box (authentication is required): https://uofu.box.com/s/h4o3ph2xiggegkduhfrbeaoqpmlbd7to
Web server maintenancePlanned Maintenance

Schedule

October 2, 2024 5:00AM - 7:00AM MDT

Components

Other Services

Description

UIT will conduct scheduled web server maintenance on Wednesday, October 2, 2024, from 5:00 a.m. - 7:00 a.m. Maintenance notes: • Schedule: First Wednesday of each month from 5:00 a.m. – 7:00 a.m.; second Wednesday of each month from 7:00 p.m. – 9:00 p.m. • During any given maintenance window your site may be unavailable for part of the time period, depending on needed patches. Typically, downtime is a few seconds to a few minutes. • If your site's server undergoes maintenance on the first Wednesday of the month, it’s unlikely that it will undergo maintenance on the second Wednesday of the month. If it’s not maintained the first Wednesday, it will likely undergo maintenance the second Wednesday. • When your site's server is undergoing maintenance, site admins will not be able to update or access the site and end users will not be able to view/interact with the site. • Affected website list, in Box (authentication is required): https://uofu.box.com/s/h4o3ph2xiggegkduhfrbeaoqpmlbd7to
Web server maintenancePlanned Maintenance

Schedule

October 9, 2024 7:00PM - 9:00PM MDT

Components

Other Services

Description

UIT will conduct scheduled web server maintenance on Wednesday, October 9, 2024, from 7:00 p.m. - 9:00 p.m. Maintenance notes: • Schedule: First Wednesday of each month from 5:00 a.m. – 7:00 a.m.; second Wednesday of each month from 7:00 p.m. – 9:00 p.m. • During any given maintenance window your site may be unavailable for part of the time period, depending on needed patches. Typically, downtime is a few seconds to a few minutes. • If your site's server undergoes maintenance on the first Wednesday of the month, it’s unlikely that it will undergo maintenance on the second Wednesday of the month. If it’s not maintained the first Wednesday, it will likely undergo maintenance the second Wednesday. • When your site's server is undergoing maintenance, site admins will not be able to update or access the site and end users will not be able to view/interact with the site. • Affected website list, in Box (authentication is required): https://uofu.box.com/s/h4o3ph2xiggegkduhfrbeaoqpmlbd7to
Web server maintenancePlanned Maintenance

Schedule

November 6, 2024 5:00AM - 7:00AM MST

Components

Other Services

Description

UIT will conduct scheduled web server maintenance on Wednesday, November 6, 2024, from 5:00 a.m. - 7:00 a.m. Maintenance notes: • Schedule: First Wednesday of each month from 5:00 a.m. – 7:00 a.m.; second Wednesday of each month from 7:00 p.m. – 9:00 p.m. • During any given maintenance window your site may be unavailable for part of the time period, depending on needed patches. Typically, downtime is a few seconds to a few minutes. • If your site's server undergoes maintenance on the first Wednesday of the month, it’s unlikely that it will undergo maintenance on the second Wednesday of the month. If it’s not maintained the first Wednesday, it will likely undergo maintenance the second Wednesday. • When your site's server is undergoing maintenance, site admins will not be able to update or access the site and end users will not be able to view/interact with the site. • Affected website list, in Box (authentication is required): https://uofu.box.com/s/h4o3ph2xiggegkduhfrbeaoqpmlbd7to
Web server maintenancePlanned Maintenance

Schedule

November 13, 2024 7:00PM - 9:00PM MST

Components

Other Services

Description

UIT will conduct scheduled web server maintenance on Wednesday, March 13, 2024, from 7:00 p.m. - 9:00 p.m. Maintenance notes: • Schedule: First Wednesday of each month from 5:00 a.m. – 7:00 a.m.; second Wednesday of each month from 7:00 p.m. – 9:00 p.m. • During any given maintenance window your site may be unavailable for part of the time period, depending on needed patches. Typically, downtime is a few seconds to a few minutes. • If your site's server undergoes maintenance on the first Wednesday of the month, it’s unlikely that it will undergo maintenance on the second Wednesday of the month. If it’s not maintained the first Wednesday, it will likely undergo maintenance the second Wednesday. • When your site's server is undergoing maintenance, site admins will not be able to update or access the site and end users will not be able to view/interact with the site. • Affected website list, in Box (authentication is required): https://uofu.box.com/s/h4o3ph2xiggegkduhfrbeaoqpmlbd7to
Web server maintenancePlanned Maintenance

Schedule

December 4, 2024 5:00AM - 7:00AM MST

Components

Other Services

Description

UIT will conduct scheduled web server maintenance on Wednesday, December 4, 2024, from 5:00 a.m. - 7:00 a.m. Maintenance notes: • Schedule: First Wednesday of each month from 5:00 a.m. – 7:00 a.m.; second Wednesday of each month from 7:00 p.m. – 9:00 p.m. • During any given maintenance window your site may be unavailable for part of the time period, depending on needed patches. Typically, downtime is a few seconds to a few minutes. • If your site's server undergoes maintenance on the first Wednesday of the month, it’s unlikely that it will undergo maintenance on the second Wednesday of the month. If it’s not maintained the first Wednesday, it will likely undergo maintenance the second Wednesday. • When your site's server is undergoing maintenance, site admins will not be able to update or access the site and end users will not be able to view/interact with the site. • Affected website list, in Box (authentication is required): https://uofu.box.com/s/h4o3ph2xiggegkduhfrbeaoqpmlbd7to
Web server maintenancePlanned Maintenance

Schedule

December 11, 2024 7:00PM - 9:00PM MST

Components

Other Services

Description

UIT will conduct scheduled web server maintenance on Wednesday, March 13, 2024, from 7:00 p.m. - 9:00 p.m. Maintenance notes: • Schedule: First Wednesday of each month from 5:00 a.m. – 7:00 a.m.; second Wednesday of each month from 7:00 p.m. – 9:00 p.m. • During any given maintenance window your site may be unavailable for part of the time period, depending on needed patches. Typically, downtime is a few seconds to a few minutes. • If your site's server undergoes maintenance on the first Wednesday of the month, it’s unlikely that it will undergo maintenance on the second Wednesday of the month. If it’s not maintained the first Wednesday, it will likely undergo maintenance the second Wednesday. • When your site's server is undergoing maintenance, site admins will not be able to update or access the site and end users will not be able to view/interact with the site. • Affected website list, in Box (authentication is required): https://uofu.box.com/s/h4o3ph2xiggegkduhfrbeaoqpmlbd7to