University of Utah IT Services
Active Incident
Login issuesDegraded Performance

Incident Status

Degraded Performance

Components

Other Services


November 20, 2024 8:49AM MST
[Investigating] Login issues for applications such as Docusign, and LabArchives

Canvas




Operational

CIS, Peoplesoft




Operational

Microsoft Teams




Operational

Network Availability




Operational

Other Services




Degraded Performance

UBox




Operational

UKG (Ultimate Kronos Group)




Operational

UMail




Operational

University of Utah Home Page




Operational

Voice Systems




Operational

VPN




Operational

Zoom




Operational

External Services

AWS CloudFront

AWS EC2

AWS Route 53

AWS S3

Amazon Product

Amazon Web Services

Azure

Box

Cloudflare

DocuSign

Duo

Google Cloud

Instructure (Canvas)

Kaltura

MS Office365

Salesforce

Status.io

WebEx

Zoom

2

Upcoming Maintenances

Scheduled Maintenance

Web server maintenancePlanned Maintenance

Schedule

December 4, 2024 5:00AM - 7:00AM MST

Components

Other Services

Description

UIT will conduct scheduled web server maintenance on Wednesday, December 4, 2024, from 5:00 a.m. - 7:00 a.m. Maintenance notes: • Schedule: First Wednesday of each month from 5:00 a.m. – 7:00 a.m.; second Wednesday of each month from 7:00 p.m. – 9:00 p.m. • During any given maintenance window your site may be unavailable for part of the time period, depending on needed patches. Typically, downtime is a few seconds to a few minutes. • If your site's server undergoes maintenance on the first Wednesday of the month, it’s unlikely that it will undergo maintenance on the second Wednesday of the month. If it’s not maintained the first Wednesday, it will likely undergo maintenance the second Wednesday. • When your site's server is undergoing maintenance, site admins will not be able to update or access the site and end users will not be able to view/interact with the site. • Affected website list, in Box (authentication is required): https://uofu.box.com/s/4j488beqk369gywkjyax0mqg4pgr1qh2
Web server maintenancePlanned Maintenance

Schedule

December 11, 2024 7:00PM - 9:00PM MST

Components

Other Services

Description

UIT will conduct scheduled web server maintenance on Wednesday, December 11, 2024, from 7:00 p.m. - 9:00 p.m. Maintenance notes: • Schedule: First Wednesday of each month from 5:00 a.m. – 7:00 a.m.; second Wednesday of each month from 7:00 p.m. – 9:00 p.m. • During any given maintenance window your site may be unavailable for part of the time period, depending on needed patches. Typically, downtime is a few seconds to a few minutes. • If your site's server undergoes maintenance on the first Wednesday of the month, it’s unlikely that it will undergo maintenance on the second Wednesday of the month. If it’s not maintained the first Wednesday, it will likely undergo maintenance the second Wednesday. • When your site's server is undergoing maintenance, site admins will not be able to update or access the site and end users will not be able to view/interact with the site. • Affected website list, in Box (authentication is required): https://uofu.box.com/s/4j488beqk369gywkjyax0mqg4pgr1qh2