University of Utah IT Services
Planned Maintenance In Progress

Updated a few seconds ago

Network switch updatesPlanned Maintenance

Description

Starting at 7:00 a.m. Monday, October 20, 2025, UIT will update the configuration on network switches in all University of Utah buildings. The updates are necessary to ensure that the university’s network continues to operate in a stable and manageable way. Due to the large number of switches, UIT will update several buildings each day, Monday through Thursday, through January 2026. A schedule and list of impacted buildings is available in Box (login required): https://uofu.box.com/s/4lkrr6bc29pzfg3uubkcye23mct5xj4s After the update, non-UIT switches linked to the university network may be unable to connect to the network. If you manage non-UIT switches or systems that connect to non-UIT switches, please submit a ticket in ServiceNow (assignment group UIT – NCI – Network) with the IP address or port number at least three days before your building’s update to prevent a disruption in network services. https://uofu.service-now.com/it?id=uu_catalog_item&sys_id=48925c360fa82200ef3ab65be1050e09 If you have questions, your local IT support staff may be able to assist, or you may contact your respective help desk: Campus UIT Help Desk: 801-581-4000 University of Utah Health ITS Service Desk: 801-587-6000

Components

Network Availability

Schedule

October 20, 2025 7:00AM - January 30, 2026 7:00AM MST


October 20, 2025 7:00AM MDT
UPDATE

Scheduled maintenance is starting.

Canvas




Operational


CIS, Peoplesoft




Operational


Microsoft Teams




Operational


Network Availability




Operational


Other Services




Operational


UBox




Operational


UKG (Ultimate Kronos Group)




Operational


UMail




Operational


University of Utah Home Page




Operational


Voice Systems




Operational


VPN




Operational


Zoom




Operational


External Services

Amazon Product

Amazon Web Services

AWS CloudFront

AWS EC2

AWS Route 53

AWS S3

Azure

Box

Cloudflare

DocuSign

Duo

Google Cloud

Instructure (Canvas)

MS Office365

Salesforce

Status.io

WebEx

Zoom

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Upcoming Maintenances

Scheduled Maintenance

Synergy SKY maintenancePlanned Maintenance

Schedule

December 19, 2025 6:00AM - 7:00AM MST

Components

Other Services

Description

UIT will upgrade Synergy SKY to the latest software and perform database maintenance on Friday, December 19, 2025, from 6:00 a.m. to 7:00 a.m. During this maintenance window, Synergy SKY will be unavailable for scheduling or hosting meetings. No action is required. Synergy SKY will update and automatically restart after the maintenance is complete. To report system issues, open a “high” urgency ticket by calling the UIT Help Desk at 801-581-4000 or ITS Help Desk at 801-587-6000.